Privacy Fairgo Casino Policy

This page explains how Fairgo Casino handles personal information for players in Australia, framed around the Australian Privacy Act 1988 and its Australian Privacy Principles. It describes what data the platform collects, how it is used and shared, and the rights available to players. The operator processes data under its Curaçao eGaming licence conditions and applicable Australian privacy standards.

What Data Is Collected

The operator collects the information needed to open and run an account. This includes registration details such as name, date of birth, email and residential address; payment information tied to deposits and withdrawals; and identity documents supplied during KYC verification. Usage data, including device type, session activity and gameplay history, is also recorded, along with cookie data gathered when the site is visited.

How Data Is Used

Collected data supports account management, payment processing, fraud prevention and compliance with legal and licensing obligations. Identity checks help meet anti-money-laundering requirements, and transaction records support responsible gambling monitoring and dispute resolution. Marketing communications are sent only where a player has consented, and that consent can be withdrawn at any time without affecting the account or the ability to play. Data is processed for these defined purposes rather than retained indefinitely, and access to it inside the organisation is limited to staff whose roles require it.

Data Sharing and Third Parties

Personal data may be shared with payment processors, the game provider and regulatory authorities where required. Under the Curaçao eGaming licence, the operator may be obliged to report certain information to its regulator. Third parties receive only the data necessary for their function, and no player data is sold for unrelated commercial purposes.

Cookies and Tracking

The site uses several categories of cookies:

• Session cookies that keep players logged in and maintain the cashier state.
• Analytics cookies that measure how the site is used in aggregate.
• Preference cookies that remember display and language settings.

Cookies can be managed or disabled through browser controls, though some features may not function fully without them. Analytics data is used in aggregate rather than to identify individuals.

Your Rights

Under the Australian Privacy Principles, players have several rights over their data:

• The right to access the personal information held about them.
• The right to request corrections to inaccurate or outdated data.
• The right to opt out of marketing communications at any time.

Requests can be made through the support team, and the operator responds within the timeframes set by Australian privacy law, verifying the requester's identity before releasing personal information. Some records must be retained even after a request where law or licensing rules require the operator to keep transaction and verification records for a set period.

Data Security

Account data and transactions are protected by SSL encryption in transit and access controls that restrict who can view personal information internally. Identity documents supplied during verification are stored securely and retained only for the period required by law and licensing rules. The same encryption applies to the mobile and desktop sites, so the channel a player uses does not change the level of protection. Staff access to personal data is limited to what each role requires, reducing the surface for misuse.

Contact and Complaints

Players with privacy concerns can contact the support team by live chat or email, the first point of resolution for any data request. Where a concern is not resolved, Australian players may raise the matter with the Office of the Australian Information Commissioner, the supervisory authority for privacy in Australia.

Conclusion

Fairgo Casino collects the data needed to operate accounts securely and lawfully, uses it for defined purposes, and gives players access and correction rights under Australian privacy law. Questions about data handling can be directed to support at any time.